What if an event is fake or doesn't happen?

If you showed up and there's no event, tell us straight away. Same day if you can.

Report it immediately!

Use the report link on the event page, or email support@gaytherings.com with the event name and your order number.

Speed matters here more than anywhere else on the platform. Organizer payouts are held until after an event ends, so a report that reaches us quickly can stop money leaving before anyone else gets caught. A report a week later is still worth sending, but by then we're recovering rather than preventing.

What to tell us

Where you went and when, what you found, and anything you noticed beforehand that felt off. A photo of the empty venue or a locked door is genuinely useful. So is anything the venue staff told you.

Getting your money back

We'll look into it, and if an event didn't happen you're not paying for it. Don't file a chargeback with your bank first. It's slower than talking to us and it makes the case harder to sort out.

Spotting one before you buy

Most events on the platform are exactly what they say. A few things are worth a glance anyway.

Look at the organizer profile: how many events they've run, how long they've been active. A brand new profile isn't a red flag on its own, since everyone starts somewhere, but it's worth a second look on an expensive ticket.

Be wary of a listing that pushes you off the platform to pay another way, especially by bank transfer, a payment app, or crypto. Paying through our checkout is what makes any of this recoverable.

And check the venue exists and knows about it. A quick search takes seconds.

If something looks wrong but the event hasn't happened yet

Report it then, not after. An event we can pull before doors open is people who never lost anything.

Updated on: 21/08/2026