For organizers: payments and payouts

Money from ticket sales becomes available 24 hours after your event ends. From there you can withdraw it whenever you like, or leave it and it comes to you automatically.

Why we hold funds until after the event

We're the merchant of record, which means we carry responsibility for the tickets sold and for fraud. Holding funds until the event has happened is what lets us stand behind attendees when something goes wrong, and it's what makes buying from an organizer nobody's heard of feel safe.

Every ticketing platform does some version of this. It's the cost of attendees trusting a listing enough to buy.

Getting your money

Once funds show as Available, withdraw them any time from Finances. The money lands in the bank account you connected during Stripe verification, on your bank's timeline.

If you don't withdraw, we pay out automatically every Wednesday. Nothing sits there indefinitely.

Before you can be paid at all

Stripe verification has to be complete, with identity details, tax information, and a bank account. Start it well before you go on sale rather than the week of your event, because anything needing a second look takes days rather than minutes.

What comes out

Service fees and payment processing fees, depending on how you set fee handling for the event. If you passed fees to attendees, your take is the full ticket price.

Refunds you issue come out of your balance too, which is one reason funds and payouts are worth watching rather than assuming.

Door sales

Tap to Pay sales settle the same way, into the same balance. Cash isn't tracked, so it never appears in your balance or your reports.

If something looks wrong

Email support@gaytherings.com with your event name. Balances that read zero or don't match your sales are worth flagging rather than waiting out.

Updated on: 21/08/2026