• What happens when an attendee disputes a charge?

  A dispute is when someone asks their bank to reverse a payment instead of asking you for a refund. You'll see it in the Disputes tab under Finances, and there's a deadline to respond. What happens immediately The disputed amount and a $15 dispute fee come out of your balance as soon as the dispute opens, before anyone has decided anything. That's how the card networks work: the money moves first, the argument happens after. The fee isn't ours and we don't profit from it. It's chargedFew readers

• What is Stripe Connect and why do I need it?

  Stripe is the company that processes card payments on Gaytherings. Selling tickets here means having a verified Stripe account connected to yours. It's not optional, and it isn't something we can waive. What verification involves Stripe asks for identity details, tax information, and a bank account. It's the same set of questions any platform handling money on your behalf has to ask, and the requirements come from financial regulation rather than from us. Most people finish it in one sittiFew readers

• Why are my payouts on hold?

  If you've had an email saying your payouts are on hold, withdrawals are paused on your account. Your balance is safe and keeps building. You just can't take it out while the hold is in place. What to do Email support@gaytherings.com and reference the hold. The email we sent includes a reason and the date the hold started, and that's the fastest thing to reference. Holds are placed by a person and lifted by a person, so getting in touch is genuinely the whoFew readers

• What fees does Gaytherings charge?

  Two fees on each order: our service fee, and payment processing. Both are charged per order, not per ticket. Our service fee Standard organizers pay 4% plus $1.30 per order. Verified nonprofits pay a flat $1 per order with no percentage. Free events carry no fee at all. Per order, not per ticket This is where we come in cheaper than most platforms, and it's not a small difference. Most ticketing platforms charge their fixed fee on every ticket. Someone buying six tickets to your eFew readers

• For organizers: payments and payouts

  Money from ticket sales becomes available 24 hours after your event ends. From there you can withdraw it whenever you like, or leave it and it comes to you automatically. Why we hold funds until after the event We're the merchant of record, which means we carry responsibility for the tickets sold and for fraud. Holding funds until the event has happened is what lets us stand behind attendees when something goes wrong, and it's what makes buying from an organizer nobody's heard of feel safe.Few readers