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For organizers: policies and guidelines
Our event guidelines, why an event might be flagged or changed, and how to get it back online.
Why was my event flagged?
Events are checked automatically in step 1 of the organizer platform. What the two flag levels mean, how to clear a block, and what happens on review.
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What happens if I cancel an event?
Canceling refunds every ticket automatically. What attendees get back, what it costs you if you've already withdrawn, and when to postpone instead.
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Someone reported my event. What happens now?
Reports are reviewed by a person, and most change nothing. When we'll contact you, what we can't share, and how to challenge an outcome.
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